The products supplied by our company are designed to be compatible with a range of electrical and electronic equipment manufactured by certain companies including Dell Inc. Any reference to products or trademarks or names of such companies is purely for the purpose of identifying the equipment product models with which our products are compatible. Our Company and this Web site are neither affiliated with these companies including Dell Inc., nor are the products offered for sale through our web site manufactured by these companies.

A battery is an electrical storage device. Batteries do not make electricity, they store it. As chemicals in the battery change, electrical energy is stored or released. In rechargeable batteries this process can be repeated many times. (Return to Top)

What is sulfation of batteries?
Sulfation is the formation or deposit of lead sulfate on the surface and in the pores of the active material of the batteries' lead plates. If the sulfation becomes excessive and forms large crystals on the plates, the battery will not operate efficiently and may not work at all. Common causes of battery sulfation are standing a long time in a discharged condition, operating at excessive temperatures, and prolonged under or over charging.

What are some of the major types of lead acid batteries?
Batteries are divided in two ways, by application (what they are used for) and construction (how they are built). The major applications are automotive, marine, and deep-cycle. Deep-cycle includes solar electric (PV), backup power, and RV and boat "house" batteries. The major construction types are flooded (wet), gelled, and AGM (Absorbed Glass Mat). AGM batteries are also sometimes called "starved electrolyte" or "dry", because the fiberglass mat is only 95% saturated with Sulfuric acid and there is no excess liquid. Flooded may be standard, with removable caps, or the so-called "maintenance free" (that means they are designed to die one week after the warranty runs out). All gelled are sealed and a few are "valve regulated", which means that a tiny valve keeps a slight positive pressure. Nearly all AGM batteries are sealed valve regulated (commonly referred to as "VRLA" - Valve Regulated Lead-Acid). Most valve regulated are under some pressure - 1 to 4 psi at sea level.(Return to Top)

How long will my battery last?
The lifespan of a battery will vary considerably with how it is used, how it is maintained and charged, temperature, and other factors.(Return to Top)

How to connect a battery in Series?
The positive terminal of the first battery is connected to the negative terminal of the second battery, the positive terminal of the second is connected to the negative of the third, etc. The voltage of the assembled battery is the sum of the battery voltages of the individual batteries. So the batteries are connected: + to - to + to - to + to -, etc. The capacity of the battery is unchanged.(Return to Top)

How to connect a battery in Parallel?
The positive terminal of the first battery is connected to the positive terminal of the second battery, the positive terminal of the second is connected to the positive of the third, etc. and The negative terminal of the first battery is connected to the negative terminal of the second battery, the negative terminal of the second is connected to the negative of the third, etc. So the batteries are connected: + to + to + and - to - to -. In this configuration, the capacity is the sum of the capacities of the individual batteries and voltage is unchanged. For example, if you take 5 6V 10AH batteries and connect the batteries in series, you would end up with a battery array that is 30 Volts and 10AH. If you connect the batteries in parallel, you would end up with a battery array that is 6 Volts and 50AH. By the way, this is how ordinary auto batteries are made. 6 2volt cells are put in series to give 12v battery and the 6 cells are just enclosed in one case. Many ni-cad batteries are done the same way.(Return to Top)

What is a Starting battery?
Starting batteries (sometimes called SLI, for starting, lighting, ignition) are commonly used to start and run engines. Engine starters need a very large starting current for a very short time. Starting batteries have a large number of thin plates for maximum surface area. The plates are composed of a Lead "sponge", similar in appearance to a very fine foam sponge. This gives a very large surface area, but if deep cycled, this sponge will quickly be consumed and fall to the bottom of the cells. Automotive batteries will generally fail after 30-150 deep cycles if deep cycled, while they may last for thousands of cycles in normal starting use (2-5% discharge).(Return to Top)

What is a Deep Cycle Battery?
Deep cycle batteries are designed to be discharged down as much as 80% time after time, and have much thicker plates that a standard automotive battery.(Return to Top)

What is a marine battery?
Marine batteries are considered a "hybrid" battery which actually fall between the starting and deep-cycle batteries. Marine batteries are usually rated using "MCA" or Marine cranking amps which is rated 32 degrees F, while CCA is at zero degree F. (For more information on CCA, CA & MCA, please see below)(Return to Top)

What is a Sealed Maintenance Free Battery?
Sealed batteries are known as maintenance free batteries. They are made with vents that (usually) cannot be removed. A standard auto or marine maintenance free battery is sealed, but not fully leak proof. Sealed batteries are not totally sealed since all batteries must allow gas to vent during charging. There are sealed lead acid (SLA) batteries that are non-spillable. Please information on our SLA batteries, see AGM and Gel batteries below.(Return to Top)

What is a AGM or Absorbed Glass Mat Battery?
The newer type of sealed nonspillable maintenance free valve regulated battery uses "Absorbed Glass Mats", or AGM separators between the plates. This is a very fine fiber Boron-Silicate glass mat. These type of batteries have all the advantages of gelled, but can take much more abuse. These are also called "starved electrolyte." Just like the Gel batteries, the AGM Battery will not leak acid if broken.(Return to Top)

What are the advantages of the AGM battery?
The advantages of AGM batteries are no maintenance, sealed against fumes, hydrogen, leakage, or non-spilling even if they are broken, and can survive most freezes. AGM batteries are "recombinant" - which means the Oxygen and Hydrogen recombine inside the battery. These use gas phase transfer of oxygen to the negative plates to recombine them back into water while charging and prevent the loss of water through electrolysis. The recombining is typically 99+% efficient, so almost no water is lost. Charging voltages for most AGM batteries are the same as for a standard type battery so there is no need for special charging adjustments or problems with incompatible chargers or charge controls. Since the internal resistance is extremely low, there is almost no heating of the battery even under heavy charge and discharge currents. AGM batteries have a very low self-discharge rate (from 1% to 3% per month). So they can sit in storage for much longer periods without charging. The plates in AGM's are tightly packed and rigidly mounted, and will withstand shock and vibration better than any standard battery.(Return to Top)

What is a Gel Cell Battery?
A gel battery design is typically a modification of the standard lead acid automotive or marine battery. A gelling agent is added to the electrolyte to reduce movement inside the battery case. Many gel batteries also use one way valves in place of open vents, this helps the normal internal gasses to recombine back into water in the battery, reducing gassing. "Gel Cell" batteries are non-spillable even if they are broken. Gel cells must be charged at a lower voltage (C/20) than flooded or AGM to prevent excess gas from damaging the cells. Fast charging them on a conventional automotive charger may be permanently damage a Gel Battery.(Return to Top)

What is the Reserve Capacity rating (RC)?
The reserve capacity of a battery is defined as the number of minutes that it can support a 25 ampere load at 80°F until its terminal voltage drops to 1.75 volts per cell or 10.50 volts for a 12V battery. Thus a 12V battery that has a reserve capacity rating of 100 signifies that it can be discharged at 25 amps for 100 minutes at 80°F before its voltage drops to 10.75 volts.(Return to Top)

What is the CCA rating?
The cold cranking ampere (CCA) rating refers to the number of amperes a battery can support for 30 seconds at a temperature of 0°F until the battery voltage drops to 1.20 volts per cell, or 7.20 volts for a 12V battery. Thus, a 12V battery that carries a rating of 600 CCA tells us that the battery will provide 600 amperes for 30 seconds at 0°F before the voltage falls to 7.20V.(Return to Top)

What is the marine cranking rating (MCA)?
The marine cranking ampere (MCA) rating refers to the number of amperes a battery can support for 30 seconds at a temperature of 32°F until the battery voltage drops to 1.20 volts per cell, or 7.20 volts for a 12V battery. Thus, a 12V battery that carries a MCA rating of 600 CCA tells us that the battery will provide 600 amperes for 30 seconds at 32°F before the voltage falls to 7.20V. Note that the MCA is sometimes referred to as the cranking amperes or CA.(Return to Top)

What is the difference between MCA and CCA?
The marine cranking ampere (MCA) rating of a battery is very similar to the CCA rating; the only difference is that while the CCA is measured at a temperature of 0°F, the MCA is measured at 32°F. All other requirements are the same - the ampere draw is for 30 seconds and the end of discharge voltage in both cases is 1.20 volts per cell.(Return to Top)

What is HCA rating?
The full form of HCA is hot cranking amperes. It is the same thing as the MCA or the CA or the CCA, except that the temperature at which the test is conducted is 80°F.(Return to Top)

What is the pulse cranking amp rating (PCA)?
Unlike CCA and MCA the pulse cranking ampere (PCA) rating does not have an "official" definition; however, we believe that for true engine start purposes, a 30 second discharge is unrealistic. With that in mind, the PCA is a very short duration (typically about 3 seconds) high rate discharge. Because the discharge is for such a short time, it is more like a pulse.(Return to Top)

What is the Amp Hour (Ah) rating?
An amp-hour is one amp for one hour, or 10 amps for 1/10 of an hour and so forth. It is amps X hours. If you have something that pulls 20 amps, and you use it for 20 minutes, then the amp-hours used would be 20 (amps) X .333 (hours), or 6.67 AH. The accepted AH rating time period for batteries used in solar electric and backup power systems (and for nearly all deep cycle batteries) is the "20 hour rate". This means that it is discharged down to 10.5 volts over a 20 hour period while the total actual amp-hours it supplies is measured. Sometimes ratings at the 6 hour rate and 100 hour rate are also given for comparison and for different applications. The 6-hour rate is often used for industrial batteries, as that is a typical daily duty cycle. Sometimes the 100 hour rate is given just to make the battery look better than it really is, but it is also useful for figuring battery capacity for long-term backup amp-hour requirements.(Return to Top)

What is a MilliAmp Hour (MAH)?
MilliAmp Hour means how much current a battery will discharge over a period of one hour. Higher numbers here reflect a long battery runtime and or higher storage capacity. Higher MAH ratings do not necessarily reflect on speed but more on runtime. For example a 2000 mAh pack will sustain a 2000 milli amp (2 amp) draw for one hour before dropping to a voltage level that is considered discharged. A 1700 will sustain a 1700 mAh (1.7 amp) draw for one hour. 1000 mAH is equal to a 1 Amp Hour (AH) rating.(Return to Top)

What is a VOLT?
A Volt is the unit of measure for electrical potential.(Return to Top)

What is a WATT?
A WATT is the unit for measuring electrical power, i.e., the rate of doing work, in moving electrons by, or against, an electrical potential. Formula: Watts = Amperes x Volts.(Return to Top)

What is a WATT-HOUR (Watt-Hr, WH)?
A WATT-HOUR is the unit of measure for electrical energy expressed as Watts x Hours.(Return to Top)

What is an OHM?
OHM is a unit for measuring electrical resistance or impedance within an electrical circuit.(Return to Top)

What is OHM'S Law?
OHM'S Law expresses the relationship between volts (V) and amperes (A) in an electrical circuit with resistance (R). It can be expressed as follows: V= IR Volts (V) = Amperes (I) x Ohms (R). If any two of the three values are known, the third value can be calculated using the above equation.(Return to Top)

What is Electrolyte?
In a lead-acid battery, the electrolyte is sulfuric acid diluted with water. It is a conductor that supplies water and sulfate for the electrochemical reaction:(Return to Top)

What is the proper electrolyte level?
Liquid levels should be 1/8 inch below the bottom of the vent well (the plastic tube that extends into the battery). The electrolyte level should not drop below the top of the plates.(Return to Top)

Do you I ever add acid to my battery?
Under normal operating conditions, you never need to add acid. For a standard auto or marine battery, only distilled, deionized or approved water should be added to achieve the recommended levels mentioned above. When a battery is shipped in a dry state or accidental spillage occurs, electrolyte should be added to the battery. Once filled, a battery should only need periodic water addition.(Return to Top)

Can batteries freeze?
In a partially discharged state, the electrolyte in a lead acid battery may freeze. At a 40% state of charge, electrolyte will freeze if the temperature reaches approximately ­16.0°F. The freezing temperature of the electrolyte in a fully charged battery is -92.0°F.(Return to Top)

How can a standard automotive or marine battery's state of charge be accurately measured?
The state of charge of a lead acid battery is most accurately determined by measuring the specific gravity of the electrolyte. This is done with a hydrometer. Battery voltage also indicates the level of charge when measured in an open circuit condition. This should be done with a voltmeter. For an accurate voltage reading, the battery should also be allowed to rest for a period sufficient to let the voltage stabilize.(Return to Top)

Does my deep cycle battery develop a memory?
Lead acid batteries do not develop any type of memory.(Return to Top)

Do batteries self-discharge when not in use?
All batteries, regardless of their chemistry, self-discharge. The rate of self-discharge depends both on the type of battery and the storage temperature the batteries are exposed to. However, for a good estimate, Trojan batteries self-discharge approximately 4% per week at 80°F.(Return to Top)

Is there a maximum temperature for charging lead acid batteries?
When charging lead acid batteries, the temperature should not exceed 120°F. At this point the battery should be taken off charge and allowed to cool before resuming the charge process.(Return to Top)

Are lead acid batteries recyclable?
Lead acid batteries are 100% recyclable. Lead is the most recycled metal in the world today. The plastic containers and covers of old batteries are neutralized, reground and used in the manufacture of new battery cases. The electrolyte can be processed for recycled waste water uses. In some cases, the electrolyte is cleaned and reprocessed and sold as battery grade electrolyte. In other instances, the sulfate content is removed as Ammonia Sulfate and used in fertilizers. The separators are often used as a fuel source for the recycling process.(Return to Top)

Where do I recycle my old batteries?
Old batteries may be returned to the battery retailer, automotive service station, a battery manufacturer or other authorized collection centers for recycling.(Return to Top)

What Are The Different Types of Rechargeable Battery Chemistries & Technologies?
Batteries in portable consumer devices (laptops and notebooks, camcorders, cellular phones, etc.) are principally made using either Nickel Cadmium (NiCad), Nickel Metal Hydride (NiMH) or Lithium Ion (Li-Ion) technologies. Each type of rechargeable battery technology has its own unique characteristics.(Return to Top)

What is the difference between a NiCad and NiMH chemistry battery?
The main difference between the two is the fact that NiMH batteries (the newer of the two technologies) offer higher energy densities than NiCad's. In other words, pound for pound, NiMH delivers approximately twice the capacity of its NiCad counterpart. What this translates into is increased run-time from the battery with no additional bulk to weigh down your portable device. NiMH also offers another major advantage: NiCad batteries tend to suffer from what is called the "memory effect". NiMH batteries are less prone to develop this dreaded affliction and thus require less maintenance and care. NiMH batteries are also more environmentally friendly than their NiCad counterparts since they do not contain heavy metals (which present serious landfill problems).(Return to Top)

What is a Lithium Ion (Li-Ion) Battery?
Li-Ion has quickly become the emerging standard for portable power in consumer devices. Li-Ion batteries produce the same energy as NiMH batteries but weigh approximately 35% less. This is crucial in applications such as camcorders or notebook computers where the battery makes up a significant portion of the device's weight. Another reason Li-Ion batteries have become so popular is that they do not suffer from the memory effect AT ALL. They are also environmentally friendly because they don't contain toxic materials such as Cadmium or Mercury.(Return to Top)

What is the "Memory Effect" that I have heard about?
NiCad batteries, and to a lesser extent NiMH batteries, suffer from what's called the "memory effect". What this means is that if a battery is repeatedly only partially discharged before recharging, the battery "forgets" that it has the capacity to further discharge all the way down. To illustrate: If you, on a regular basis, fully charge your battery and then use only 50% of its capacity before the next recharge, eventually the battery will become unaware of its extra 50% capacity which has remained unused. The battery will remain functional, but only at 50% of its original capacity. The way to avoid the dreaded "memory effect" is to fully cycle (fully charge and then fully discharge) the battery at least once every two to three weeks. Batteries can be discharged by unplugging the device's AC adapter and letting the device run on the battery until it ceases to function. This will insure your battery remains healthy.(Return to Top)

Do I need to charge my new Laptop or Notebook battery?
A new battery comes in a discharged condition and must be charged before use (refer to the devices manual for charging instructions). Upon initial use (or after a prolonged storage period) the battery may require three to four charge/discharge cycles before achieving maximum capacity. When charging the battery for the first time the device may indicate that charging is complete after just 10 or 15 minutes. This is a normal phenomenon with rechargeable batteries. Remove the battery from the device, reinsert it and repeat the charging procedure.(Return to Top)

Do I have to condition my Laptop or Notebook battery?
Yes, it is very important to condition or fully discharge and then fully charge the battery every two to three weeks. Failure to do so may significantly shorten the battery's life (this does not apply to Li-Ion batteries, which do not require conditioning). To discharge, simply run the device under the battery's power until it shuts down or until you get a low battery warning. Then recharge the battery as instructed in the user's manual.(Return to Top)

My new laptop battery is not Charging. What is wrong?
New batteries are shipped in a discharged condition and must be charged before use. We generally recommend an overnight charge (approximately twelve hours). Refer to the user's manual for charging instructions. Rechargeable batteries should be cycled (fully charged and then fully discharged) two to four times initially to allow them to reach their full capacity. (Note: it is normal for a battery to become warm to the touch during charging and discharging).

New laptop batteries are hard for the device to charge; they have never been fully charged and are therefore "unformed". Sometimes the device's charger will stop charging a new battery before it is fully charged. If this happens, remove the battery from the device and then reinsert it. The charge cycle should begin again. This may happen several times during the first battery charge. Don't worry; it's perfectly normal.(Return to Top)

Is it Possible to Upgrade the Device's Battery to a Newer Chemistry?
NiCad, NiMH and Li-Ion are all fundamentally different technologies and cannot be substituted for one another unless the device has been pre-configured from the factory to accept more than one type of rechargeable battery. The difference between them stems from the fact that each technology requires a different charging pattern to be properly recharged. Therefore, the portable device's charger must be properly configured to handle a given type of rechargeable battery. Refer to your owners manual to find out which rechargeable battery types the particular device supports or use our QuickFind search engine to find the device in our database. The database will automatically list all of the battery types supported by the machine.(Return to Top)

Can I take a wheelchair, scooter or other equipment that is powered by a sealed AGM or Gel battery on a airplane or cruise ship?
Yes. There should be no problem, the battery is considered non-spillable, non-hazardous, since it is a absorbed glass mat design. These sealed lead acid valve regulated (VRLA) batteries are classified as "Battery, wet non-spillable, not subject to regulations" by DOT and IMO. By IATA they are classified as "Not restricted for air transport" and they are in compliance with IATA/ICAO special provision A67. For the gelled electrolyte batteries, they are classified as "Battery, wet, filled with acid, UN2794, Class 8". They can be legally shipped via air with special packaging etc.(Return to Top)

How do I Jump Start my Battery using booster cables?
WARNING-BATTERIES PRODUCE EXPLOSIVE GASES. These instructions are designed to minimize the explosion hazard. Keep sparks, flames and cigarettes away from batteries at all times. Both batteries should be of the same voltage (6, 12, etc.).

SAFE BOOSTER CABLE OPERATION When jump starting, always wear proper eye protection and never lean over the battery. Do not jump start a damaged battery; inspect both batteries before connecting booster cables. Be sure vent caps are tight and level. Be sure that the vehicles are not touching and that both ignition switches are in the "OFF" position. Turn off all electrical equipment (radio, defroster, windshield wipers, lights, etc.)

The following steps should be followed exactly.

1. Connect positive (+) booster cable to positive (+) terminal of discharged battery.
2. Connect other end of positive (+) cable to positive (+) terminal of assisting battery.
3. Connect negative (-) cable to negative (-) terminal of assisting battery.
4. Make final connection of negative (-) cable to engine block of stalled vehicle, away from battery and carburetor.
5. Be sure that cables are clear of fan blades, belts and other moving parts of both engines.
6. Start vehicle and remove cables in REVERSE order of connections.(Return to Top)